Evening Shift Customer Support Lead Agent

Tallinn, Harju County, Estonia · Customer Support

Description

About Monese

Do you want to make the best use of your time, but find you’re too busy during daytime? Do you like to communicate and help others?

Well, we might have just the right opportunity for you, as we are looking for a Customer Support Lead Agent who will support our customers from late afternoons to midnight.

Our fast growing team is located in London, UK; Tallinn, Estonia; and Lisbon, Portugal. By working with us, you will be part of a carefully selected team who are great at what they do and share a common belief in our mission: making banking accessible to everybody.

We’re not just a start-up with an idea. Rather, we have a proven business model that is growing exponentially and generates strong revenue. We’re looking for people to join a close-knit team in which you'll be given room to grow and expand your skill-set.

We’re looking for a Lead Agent for our Evening Shift Customer Support team to help deliver world-class customer support during our evening hours. You will be responsible for ensuring our customers are serviced fast and efficiently, and to the highest quality.

Please be aware, that during the training period, approx. 2 months, the working hours will be between 10am – 8pm.

Requirements

We are looking for you, if you:

What we consider a plus:

Benefits

Benefits of working at Monese:

Sounds like something for you?

Then please send us your CV and cover letter. And be quick to apply, as we will start reviewing the applications and meeting the candidates immediately.

Apply for this job